Is Western Digital My Passport for Mac compatible with Big Sur? I noticed Time Machine is activated, but I see no current files copied to WD External HD. Anyone else have this problem?
MacBook Pro 13″, OS X 10.11
Thank you for answering.
WD answered me tonight. They gave me a tutorial on backing up and restoring files/folder. I had two icons of My Passport on TM.. I designated one as the drive to back up to, and deleted the other.
That seemed to fix the problem.
I now have all recent files on my MBP backed up on TM as of April 1.
It's a big relief.
Thanks so much for taking time to answer.
Thank you for answering.
WD answered me tonight. They gave me a tutorial on backing up and restoring files/folder. I had two icons of My Passport on TM.. I designated one as the drive to back up to, and deleted the other.
That seemed to fix the problem.
I now have all recent files on my MBP backed up on TM as of April 1.
It's a big relief.
Thanks so much for taking time to answer.
USB disks are USB disks, and should work across versions.
Add-on apps and tools some vendors can provide can sometimes get tangled with updates, and I tend not to use those.
It's also possible that the disk has failed. They do that, unfortunately.
Check with WD and see if they have storage diagnostics, or if they have updates for the add-on apps if you're using those.
did you use the drive straight out of the box? i use a my passport for TM duties and haven't had an issue yet. all i did was to use my mac's disk utilities to erase and format it to use with my mac and then add it to TM.
I have had the ext drive for 2-3 years.
I connect via USB 2.0 on my hub (thanks Apple for leaving us with1 Thunderbolt and 1USB-3).
It backed up to Time Machine until I upgraded to Catalina and Big Sur.
Now I only see files and folders from before I upgraded the OS.
I sent an email to Western Digital with the serial number of the HD.
How old is your external drive, and does it work in Big Sur?
my wd drive is right around a year old. i bought it at the same time as my current iMac. yes, it does work on big sur. i'm at 11.2.3 and have as of yet to encounter an issue. but your statement has me wondering, are the backups for catalina still on the drive? when i upgraded to big sur i waited about a week to be sure i didn't need to revert back to catalina. then i completely erased the drive to start TM from a "blank slate". with big sur the TM drive automatically gets formatted as APFS. so i'm wondering if having big sur and catalina on the same drive could be causing a conflict.
Thanks for answering.
As I said to the other person who responded, I got a reply from WD earlier tonight.
I went through the tutorial on backing up/restoring using WD My Passport for Mac.
Apparently I had two active icons of My Passport in TM. I designated one as the Backup Disk and deleted the other.
That seemed to fix the problem.
I now can confirm that my recent files on my MBP with OS 11.2.3 are backed up to My Passport WD drive.
Thanks again jeffreythefrog for taking time to answer.
Ron
WD My Passport for Mac compatiblility with Big Sur
