YouTube app issue on iphone XR

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Level 1

8 points

YouTube app issue on iphone XR

I recently bought iPhone XR and updated it to IOS 14.4.2 everything works fine except the youtube app. Whenever I play a video on youtube after 10 to 15 seconds I'm getting an error.

"error occurred please try later"

Initially, I thought of a specific video but it is happening for every video, I tried all the tips which I found in the forum, like deleting and reinstalling it again, restarting mobile, resetting network settings, resetting all settings, switched to the aeroplane, lastly restoring my complete device but no use at all.

Any suggestions would be helpful.

Posted on Apr 1, 2021 8:31 PM

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Answer 1

Eric--F

Community Specialist

Apr 3, 2021 12:26 PM in response to swaroop48

Hey there swaroop48,

Thanks for reaching out to Apple Support Communities. We understand that you're having some issues using the YouTube app. We're happy to provide some assistance.

You have taken some excellent steps already. You may want to also try a different internet connection. If the issue persists with only this specific apps, we recommend contacting the app developer for assistance:

How to contact an app developer

We hope this helps.

Have a great day!

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Answer 2

swaroop48 Author

Level 1

8 points

Apr 3, 2021 1:07 PM in response to Eric--F

Thank you I will contact app developer

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YouTube app issue on iphone XR

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