iPhone 12 has poor cellular
New iPhone 12 replacing iPhone 7. The cellular strength on new phone is awful. I set it right next to the 7 with the same provider (sprint) on both. I get 1 or 2 bars on IPhone 12, and full 4 bars on old iPhone 7. I can not load pages or send texts with images on new phone in areas (work) that I could on my 7.
had to turn off 5G as well to get better LTE
no cellular problems with old iPhone 7 but awful cellular with new iPhone 12
went to Apple store for support. The machine they had to test was not able to do testing for this on iPhone 12’s !!
they offered to replace phone with new one but since they only see the problem but can’t say what is the problem I’m not sure I’m going to be any better off with a new iPhone 12
any suggestions? Is this happening with others?
iPhone 12, iOS 14