amazon icon disappeared

My Amazon icon disappeared from my iPhone 12

Posted on Apr 2, 2021 5:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2021 2:25 PM

Hello JJ Keyser,


It sounds like you are unable to locate an app.


Here are some resources that can help:


See if the app was removed by redownloading it: Redownload apps and games from Apple

or this YouTube video from Apple Support How to delete and reinstall apps on your iPhone, iPad, or iPod touch.


If it shows "Open" this means the app is already downloaded onto your iPhone and you can try to locate it.


If you are running iOS 14 look for it in your Apple Library by reviewing:



Hope this information helps. 


Have a good day.

1 reply
Question marked as Top-ranking reply

Apr 3, 2021 2:25 PM in response to JJ Keyser

Hello JJ Keyser,


It sounds like you are unable to locate an app.


Here are some resources that can help:


See if the app was removed by redownloading it: Redownload apps and games from Apple

or this YouTube video from Apple Support How to delete and reinstall apps on your iPhone, iPad, or iPod touch.


If it shows "Open" this means the app is already downloaded onto your iPhone and you can try to locate it.


If you are running iOS 14 look for it in your Apple Library by reviewing:



Hope this information helps. 


Have a good day.

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amazon icon disappeared

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