Apple watch won't turn on, and is stuck in restart loop when on charger

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Apple watch won't turn on, and is stuck in restart loop when on charger

Hi,

I had my Apple Watch 4 in swim mode recently while I was swimming and I noticed the watch started to 'freak out' mid swim. It kept restarting and trying to call SOS. Finally it shut down. I went home, put it on charger and it seems to be in a loop where the screen goes black, then the apple appears, and then it goes black again. I can't turn the watch on (whether on or off the charger), my phone doesn't connect to it, and I can't hard reseat it pressing the button and dial on the side...

Any advice here? Am I doomed?

Apple Watch Series 4, watchOS 7

Posted on Apr 2, 2021 7:23 AM

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Answer 1

jdo_apple

Community Specialist

Apr 3, 2021 3:27 PM in response to jessiwurzi

Hey there, jessiwurzi!

Thanks for reaching out in Apple Support Communities! We understand you're unable to get your Apple Watch powered on properly. We'll do our best to help so you can start using it again.

To confirm, have you tried force restarting your Apple Watch since experiencing this behavior? If not, this will be the first step we recommend:

How to restart your Apple Watch - Apple Support

If this doesn't help, use the support article below to continue troubleshooting:

If your Apple Watch won't charge or it won't turn on - Apple Support

If you're still unable to get your watch powered on, we recommend you Contact Apple Support for next steps.

All the best.

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Apple watch won't turn on, and is stuck in restart loop when on charger

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