ICloud "30 Days to Download Photos" warning email
I just got an email that appears to come from Apple stating that, because iCloud Photos has been turned off on all my devices, I have 30 days to download all my photos before they are deleted. It also provides instructions on how to download them, or, alternatively, how to turn iCloud Photos back on. Problem is, we have never turned off iCloud Photos, and photos appear still to be uploading to iCloud.
What is going on?
Email text is below:
"iCloud Photos has been disabled on all your devices and new photos and videos are no longer uploading to iCloud. There are currently 16457 photos and 1027 videos in your iCloud Photos Original format, full resolution versions of your photos and videos are not stored on your devices. You must download your full resolution photos and videos to at least one device before they are deleted from iCloud Photos in 30 days.
To download your photos and videos to an iPhone, iPad or iPod touch with iOS 8 or later: 1. Connect to a power source and Wi-Fi. 2. Go to settings, tap on your account, tap iCloud, and then select Photos. 3. Tap Download and Keep Originals. If your library exceeds the storage space available on your device, you can download your photos and videos to your Mac or PC from iCloud.com.
If you do not want iCloud Photos turned off, you can turn it right back on your iOS device: 1. Go to Settings and tap iCloud. 2. Select Storage and tap Manage Storage. 3. Select iCloud Photos and Undo Delete.
The iCloud Team
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