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LIUSEA Author

Level 1

4 points

TRANSER OF INFORMATION TO NEW APPLE IOS

OLD TRACFONE IS CONNECTED TO A 5G WI-FI. NEW APPLE IPHONE IS 4G. INFORMATION WILL NOT TRANSFER. WHAT CAN I DO TO EFFECT AND TRANSFER OLD TO NEW PHONE?

Posted on Apr 2, 2021 11:05 AM

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razmee209

Level 10

193,656 points

Posted on Apr 2, 2021 11:20 AM

LIUSEA wrote:

OLD TRACFONE IS CONNECTED TO A 5G WI-FI. NEW APPLE IPHONE IS 4G. INFORMATION WILL NOT TRANSFER. WHAT CAN I DO TO EFFECT AND TRANSFER OLD TO NEW PHONE?

both devices need to be connected to wifi not cellular data as outlined here Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

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TRANSER OF INFORMATION TO NEW APPLE IOS

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