Something is wrong with my beats solo pro headphones ?

Hi ana51,

It sounds like your Beats Solo headphones are no longer working. We're glad you've joined us in Apple Support Communities. Let's see if this helps.

You mentioned already trying to reset your headphones. That's a great step. Let's double-check that you did the steps for your exact set of headphones by checking out Reset your Beats on-ear or over-ear headphones. Also, be sure to follow the steps in the bottom section, "Other things you can try."

If the issue remains after following those steps, let us know what device you're trying this with and if you've tried pairing them with a different device.

We hope that helps with your question and take care!

Hi ana51,

We're happy to get you pointed in the right direction for help. You can find our more about Beats Repair and Service here. This will go over possible service options, costs, repair times and other helpful information. Once you've reviewed that, contact Apple Support for additional support and to start a repair request: Get Support. 

Best!