Cannot update my Apple ID settings on new device

Question

Cannot update my Apple ID settings on new device

When I try to update my Apple ID settings on a new device, it is loading, but nothing is happening. I change the password, and it did not work. Can you help me with that?

iPhone 12 Pro, 14

Posted on Apr 2, 2021 4:22 PM

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Answer 1

Eric Root

Level 10

685,257 points

Apr 3, 2021 10:48 AM in response to anastasiia171

You are welcome.

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device.

If necessary

Hard reset.

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Answer 2

Eric Root

Level 10

685,257 points

Apr 2, 2021 6:04 PM in response to anastasiia171

Some people have fixed this by signing out of iCloud, restarting their device, and then logging back in. That hasn't worked for everyone.

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Answer 3

Apr 3, 2021 1:01 PM in response to Eric Root

Thanks for your help, Eric. I actually contacted Apple support on the phone. Turned out I had to delete all apps and download them again one by one, which solved an issue.

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Answer 4

Apr 3, 2021 9:01 AM in response to Eric Root

Hi Eric,

Thank you for advice. Unfortunately it did not work.

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Answer 5

Eric Root

Level 10

685,257 points

Apr 3, 2021 4:52 PM in response to anastasiia171

You are welcome.

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Cannot update my Apple ID settings on new device

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