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User profile for user: sylvie250
sylvie250 Author
User level: Level 1
8 points

My iphone 11 : apps don’t open and phone doesn’t force turn off

The apps don’t respond open. can’t turn off the phone


iPhone 11, iOS 14

Posted on Apr 2, 2021 6:33 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,424 points

Posted on Apr 2, 2021 6:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,424 points

Apr 2, 2021 6:40 PM in response to sylvie250

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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My iphone 11 : apps don’t open and phone doesn’t force turn off

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