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Level 1

8 points

My iphone 11 : apps don’t open and phone doesn’t force turn off

The apps don’t respond open. can’t turn off the phone

iPhone 11, iOS 14

Posted on Apr 2, 2021 6:33 PM

Top-ranking reply

Level 10

149,592 points

Posted on Apr 2, 2021 6:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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