Banned from getting refunds
I have spoken to Apple support about getting a refund on my apple is for a charge that was done by mistake, and I was told that my account could not receive refunds any longer
Does seem legal
Apple does not have much on its criteria for refusing refunds. Here are two sections from September, 2020 Apple Media Services Terms and Conditions - https://www.apple.com/legal/internet-services/itunes/us/terms.html
- "All Transactions are final."
This means that Apple is starting from a point where any refund is considered an exception, They can simply say no without having to provide a reason. I understand this can be frustrating but they set the terms and you agree to them when using the service.
- "From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Apple to a corresponding counterclaim."
They don't go into detail but I could see 'Abuse' possibly if you request refunds too frequently. Remember, Apple has no way of making sure you are no longer using a virtual product you purchased. They likely don't want people buying things and regularly asking for refunds as way of getting things for free.