Payment issue

Hi, trying to upgrade iCloud, but after some hours its cancelled, pointing at failing payment (however my card is ok). Any tips?

iPhone 7, iOS 13

Posted on Apr 3, 2021 1:38 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2021 1:20 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Apr 3, 2021 1:20 PM in response to kirsholst

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Payment issue

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