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Level 1

4 points

iCloud payment

my iCloud payment for storage failed. I can’t use the same card (that payment failed on)! for payment, why?

iPhone 8 Plus, iOS 15

Posted on Jan 25, 2022 1:01 AM

Top-ranking reply

Level 7

22,912 points

Posted on Jan 25, 2022 2:50 AM

I can’t use the same card (that payment failed on)! for payment, why?

At a guess - because it failed.

You will need to use another card or contact your bank for information.

See Apple's support document If your payment method is declined in the App Store or iTunes Store. One option offered describes how to add another payment method.

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