video turned blue when zooming out while taking video

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Level 1

40 points

video turned blue when zooming out while taking video

iphone 12 Mini, iOS 14.4.2.

I was outside taking a video of a passing train. I zoomed in a little bit with the digital zoom. When I zoomed back out, the video turned blue. Like the train, and all the trees and things turned purple/blue-ish. I think this is when it switched to the wide angle camera.

When zooming back in to the 1.x and higher zoom it went back to normal colors.

This seems either like a bug or a design flaw.

I think it would be nice to have the option to disable this behavior, because it looks goofy when the video is viewed later on.

Posted on Apr 3, 2021 5:13 PM

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Answer 1

chuck_3rd

Community Specialist

Apr 4, 2021 2:46 PM in response to doug526

Hello doug526,

Thanks for reaching out in Apple Support Communities. We understand that you're having trouble, when taking video on your iPhone. It looks like when the video is zoomed out. The video turned blue, this may have happened when you switched to wide angle camera. We'll do our best to help. We'd like to ask a couple of questions to narrow down the cause of this issue. Was this a one time incident? Is this happening all the time when using the zoomed feature? Is this happening with different apps? The more details we have the better we can help.

Check out the following support articles:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Restart your iPhone

Use camera modes on your iPhone, iPad, and iPod touch

Cheers!

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Answer 2

doug526 Author

Level 1

40 points

Apr 5, 2021 3:11 PM in response to chuck_3rd

This seems to have been a one time incident. I have been trying a couple times to reproduce the issue but can't get it to happen again. It happened in the Camera app.

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Answer 3

Apr 5, 2021 4:32 PM in response to doug526

Hello doug526,

Thanks for letting us know this was a one time incident. If you come across this issue again, let us know.

Take care.

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video turned blue when zooming out while taking video

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