Blocked person
I blocked someone and i am still receiving imessages and texts from them. I blocked their icloud and number in phone, facetime and messages in settings.
User profile for user:
1ssmith
User level:
Community Specialist
Good day imaan98,
We understand that after blocking a contact you're still receiving their incoming calls and messages. We've got a few things to have you check and confirm, then a path to move forward if that is all complete.
First, please be sure your iPhone is running the latest iOS available for it. With an iPhone 6s or later, that is iOS 14.4.2. If not, please create a backup and then update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Then also check to be sure all available carrier settings updates are installed.
Update your carrier settings on your iPhone or iPad
Next, check to make sure you have blocked the contact through device's operating system. Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch
If you have any third-party blocking apps on your device, let's also remove those then restart your iPhone and test the situation.
At that point, if the situation persists, please reach out to us using the contact information here: Contact Apple Support
Thanks.