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after updating the phone to the new ios 14.4.2, the phone began to close applications and games on its own when using them. Please fix it

after updating the phone to the new ios 14.4.2, the phone began to close applications and games on its own when using them. Please fix it

iPhone 7 Plus, iOS 14

Posted on Apr 4, 2021 6:25 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2021 6:42 AM

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 4, 2021 6:42 AM in response to Keratto

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

after updating the phone to the new ios 14.4.2, the phone began to close applications and games on its own when using them. Please fix it

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