Mobile data update failed

ios 12.5.2 mobile data update failed cannot be fixed without factory reset. Is this correct?

I have spent half a day trying to recover from the update which I was forced into and now my phone is an ipod!!!

iPhone 5s, iOS 12

Posted on Apr 4, 2021 8:15 AM

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ProustGiulio

Level 10

209,802 points

Posted on Apr 4, 2021 8:19 AM

Have you tried all the steps provided in this support article?:--> If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=99976

Regards

Giulio

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2 replies

Top-ranking reply

ProustGiulio

Level 10

209,802 points

Apr 4, 2021 8:19 AM in response to Confused_and_bewildered

Have you tried all the steps provided in this support article?:--> If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=99976

Regards

Giulio

Apr 4, 2021 8:17 AM in response to Confused_and_bewildered

Ask your carrier for help with the cellular update.

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Mobile data update failed

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