You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps not downloading

My Apple ID password doesn’t work when I try to download/update apps on my iPhone, however it works fine on my iPad. The password also works for other Apple ID related things on my iPhone, just not on apps. I’ve restarted the phone and changed the passwords but still nothing. Just says ‘your Apple ID or password is incorrect’.

iPhone 7 Plus

Posted on Apr 4, 2021 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2021 2:30 PM

Open App Store. Tap on your account icon. Bottom of screen, Sign out,

Sign in with the correct ID

1 reply

Apps not downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.