You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

JUNK MAIL

Junk mail is marked ***SPAM*** but stays in the in box - how do I automatically delete it? I haave spam email set to move to Junk - bit it doesn't go. Same on iPad and iPhone


John

MacBook Pro 15″, macOS 11.2

Posted on Apr 5, 2021 3:52 AM

Reply
4 replies

Apr 6, 2021 5:31 AM in response to JohnDFX

JohnDFX wrote:

Junk mail is marked ***SPAM*** but stays in the in box - how do I automatically delete it? I haave spam email set to move to Junk - bit it doesn't go. Same on iPad and iPhone

That helped - with the Mac - it now OK on my mac but still a problem on iPhone and iPad.



If Junk mail is not working for you as expected you can turn it off in Mail>Preferences.




Junk mail not working


https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac


https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac


https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac



Identify and filter junk mail in iCloud - Apple Support


https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac


https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac




Mail advanced junk mail settings on Mac - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac



Apr 6, 2021 3:10 AM in response to JohnDFX

The more you use the Mac and Apple Mail with Filters enabled - the better the iOS devices will see and recognize Junk and automatically move to Junk Folder. Now, on the iOs devices, there is not Junk Filter by definition but there is a " Block and Option to Leave in Inbox or Move to Junk. To enable this on iPhone >> Setting >> Mail and see picture below

JUNK MAIL

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.