erinb101 Author

Level 1

8 points

Software Update missing in my settings

I don't have a software update option in my settings. I need to update my software to get the Outlook app. I have no idea to see what software I currently have so I'm not sure if I picked the right topic (macOS Big Sur) because it could be wrong. Please let me know if you know how to figure this out. Thank you.

MacBook Air 13″, macOS 10.13

Posted on Apr 5, 2021 7:53 AM

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6 replies

Level 10

103,369 points

Apr 5, 2021 8:09 AM in response to erinb101

Your Profile is showing MacBook Air 13″, macOS 10.13 Does that look correct High Sierra ?

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Level 10

136,199 points

Apr 5, 2021 10:19 AM in response to erinb101

Delete "Install macOS Mojave" from the Applications folder. Download again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

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Level 10

136,199 points

Apr 5, 2021 9:33 AM in response to erinb101

Open in Safari: macOS Mojave 10.14

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erinb101 Author

Level 1

8 points

Apr 5, 2021 9:32 AM in response to Owl-53

Yes! I need 10.14 to download the app I need

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erinb101 Author

Level 1

8 points

Apr 5, 2021 9:40 AM in response to dialabrain

It's not working :( Says "This copy of the Install macOS Mojave application is damaged, and can‘t be used to install macOS."

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Level 10

103,369 points

Apr 5, 2021 10:20 AM in response to erinb101

Please - Follow instructions of @dailabrain - he knows his stuff.

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Software Update missing in my settings

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