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masoudsb00 Author

Level 1

4 points

Big sur macOS Problem

Hello

i've updated my MacBook to Big Sur os (MacBook pro retina 15 inch mid 2014)

but unfortunately I could not open adobe after effect 2019 and adobe premiere 2019 After that when I was Trying to install a new version of adobe collection(2020) at the middle of process an error with this message: "The installation cannot continue as the installer file may be damaged. Download the installer file again." appeared and then installation canceled.

Thanks.

MacBook Pro 15″, macOS 11.2

Posted on Apr 5, 2021 8:28 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,388 points

Posted on Apr 5, 2021 8:46 AM

masoudsb00 wrote:

Hello

i've updated my MacBook to Big Sur os (MacBook pro retina 15 inch mid 2014)

but unfortunately I could not open adobe after effect 2019 and adobe premiere 2019 After that when I was Trying to install a new version of adobe collection(2020) at the middle of process an error with this message: "The installation cannot continue as the installer file may be damaged. Download the installer file again." appeared and then installation canceled.

Thanks.

Try again update your third party software.

https://helpx.adobe.com/download-install/kb/macos-big-sur.html

issues: https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

Safely open apps on your Mac - Apple Support

https://support.apple.com/en-us/HT202491

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Big sur macOS Problem

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