Double charge on Audible
I initially subscribed to the lower priced plan then selected the upgraded plan-it said it would not charge the lower priced plan but it did-how can I get the $$ back-I am keeping the updated plan...
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User profile for user:
Sharon_419
User level:
Community Specialist
Hi darroyo657,
Thank you for using the Apple Support Communities! We understand you're seeing two charges related to your Audible subscription. We'd like to provide you with information to help out with this.
Sometimes pro-rated charges can occur (a charge for the timeframe you were on the lower plan, and a charge for the timeframe you were on the higher plan), but we won't have access to your billing details in order to confirm that here. If you are subscribed and being billed through Apple, you should reach out to their billing specialists to confirm: Subscriptions and Billing - Official Apple Support
If your subscription is not billed through Apple, see this article: Get help with subscriptions not billed through Apple
Best regards.