Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No disk showing to reinstall macOS

i really need help please!


when trying to “reinstall” macOS Big Sur it doesn’t show any disk to install it to.


please help me..

MacBook Air 13″, macOS 10.13

Posted on Apr 5, 2021 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 4:32 PM

Hi KimsMacBookAir,


Have you (re-)formatted your mac?

  • Close/quit the installer
  • Open Disk Utility
  • Go to View>Show All Devices
  • Click your Internal SSD/HD(APPLE SSD or SAMSUNG SSD) or “Macintosh HD”
  • Click Erase
  • In Format, Click on it, and select Mac OS Extended (Journaled)
  • Click Erase to confirm
  • Close/quit Disk Utility and open the installer to try again

So when you reinstall macOS and you can’t see the disk, first, you must erase a Mac

5 replies
Question marked as Top-ranking reply

Apr 5, 2021 4:32 PM in response to KimsMacBookAir

Hi KimsMacBookAir,


Have you (re-)formatted your mac?

  • Close/quit the installer
  • Open Disk Utility
  • Go to View>Show All Devices
  • Click your Internal SSD/HD(APPLE SSD or SAMSUNG SSD) or “Macintosh HD”
  • Click Erase
  • In Format, Click on it, and select Mac OS Extended (Journaled)
  • Click Erase to confirm
  • Close/quit Disk Utility and open the installer to try again

So when you reinstall macOS and you can’t see the disk, first, you must erase a Mac

No disk showing to reinstall macOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.