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I can not use my apple gift card money

I am trying to get Minecraft, but when I try to purchase Minecraft it tells me “Verification Required, Before you can make a purchases, you must tap continue to sign in, then verify your payment info.”. The issue is I have redeemed a $20 apple gift card and it still won’t work! I need help because for some reason it won’t take my gift card money and it wants me to give a PayPal or credit card when I do in fact have $20. Please help, Thanks

Posted on Apr 5, 2021 3:29 PM

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Question marked as Best reply

Posted on Apr 5, 2021 3:36 PM

It wants to see you have a credit card or other valid method of payment even if you don't plan on using it.


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

4 replies
Question marked as Best reply

Apr 5, 2021 3:36 PM in response to IcycleDrip

It wants to see you have a credit card or other valid method of payment even if you don't plan on using it.


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

Apr 5, 2021 5:12 PM in response to IcycleDrip

I am unfamiliar with minecraft. Is it a subscription?


How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

Some purchases aren’t charged to your Apple ID balance

Some subscriptions might not be charged to your Apple ID balance.


You have tried all the suggestions in all the posts and it still does nothing, as though you had sat there with your arms crossed? There is no kind of feedback at all?


Contact Apple.Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232




I can not use my apple gift card money

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