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Unable to update software updates, getting error message that not connected to Internet but I connected with wifi

Unable to update software update getting error message that not connected with internet but I have connected wifi.

iPhone 7, iOS 14

Posted on Apr 5, 2021 7:56 PM

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Question marked as Best reply

Posted on Apr 5, 2021 8:41 PM

sathish84 Said:

"Unable to update software updates, getting error message that not connected to Internet but I connected with wifi"

-------


Two Thoughts:


I. Clear Temporary Internet Files:

What happens when you clear the Temporary Internet Files from Safari? To find out how to do so, go here: Clear the history and cookies from Safari on your iPhone, iPad - Apple Support


II. Update your iPhone Via a Computer:

Installing updates fixes bugs - bugs may be causing this. So, perform an update.

Update your iPhone using:

  • the iPhone itself
  • Mac, or
  • PC, even

How to do so....

Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:


2 replies
Question marked as Best reply

Apr 5, 2021 8:41 PM in response to sathish84

sathish84 Said:

"Unable to update software updates, getting error message that not connected to Internet but I connected with wifi"

-------


Two Thoughts:


I. Clear Temporary Internet Files:

What happens when you clear the Temporary Internet Files from Safari? To find out how to do so, go here: Clear the history and cookies from Safari on your iPhone, iPad - Apple Support


II. Update your iPhone Via a Computer:

Installing updates fixes bugs - bugs may be causing this. So, perform an update.

Update your iPhone using:

  • the iPhone itself
  • Mac, or
  • PC, even

How to do so....

Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:


Unable to update software updates, getting error message that not connected to Internet but I connected with wifi

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