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Trying to update 15.3.1 and continue to get Internet error message, but I am connected to Wi-Fi.

Trying to update 15.3.1 and continue to get Internet error message, but I am connected to Wi-Fi.


iPhone X, iOS 14

Posted on Feb 26, 2022 10:35 AM

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Question marked as Best reply

Posted on Feb 26, 2022 10:40 AM

Check first the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


If they are On, turn Off Hotspot & VPN.



2 replies
Question marked as Best reply

Feb 26, 2022 10:40 AM in response to jeprovost

Check first the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


If they are On, turn Off Hotspot & VPN.



Trying to update 15.3.1 and continue to get Internet error message, but I am connected to Wi-Fi.

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