You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple one, itunes match and apple music subscriptions?

I started with apple match years ago, and yesterday my subscription expired.


I subscribed to Apple Music around the same time.


I also a subscribed to apple News.


and, 2Gb storage on iCloud.


apple one has been popping up constantly annoying me, so I started a trial mid last month.


to my horror! Today I did not have access to apple news! My subscription to apple news expired, but it was supposed to be included with my apple one subscription for $39/m


also my apple match sub expired yesterday and I didn’t want to lose Gb of uploaded music so in a panic I renewed it today.


my 2Gb of iCloud storage doesn’t expire until June 2021, so it should be fine.


So, Apple One. What’s up with that? It has no transition mechanisms?



MacBook Pro with Touch Bar

Posted on Apr 6, 2021 12:42 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 6:52 PM

Hello gazpacho01,


Thanks for visiting Apple Support Communities. We understand that after subscribing to the Apple One Premier plan you lost access to Apple News, and are concerned about other features/services. The following guides have some details about Apple One:


Bundle Apple subscriptions with Apple One

What happens to your iCloud storage plan when you sign up for Apple One


Since you shouldn't lose access to services we recommend reaching out to Apple Support to look into this with you more: Get Support


Thanks again, and take care.

2 replies
Question marked as Top-ranking reply

Apr 6, 2021 6:52 PM in response to gazpacho01

Hello gazpacho01,


Thanks for visiting Apple Support Communities. We understand that after subscribing to the Apple One Premier plan you lost access to Apple News, and are concerned about other features/services. The following guides have some details about Apple One:


Bundle Apple subscriptions with Apple One

What happens to your iCloud storage plan when you sign up for Apple One


Since you shouldn't lose access to services we recommend reaching out to Apple Support to look into this with you more: Get Support


Thanks again, and take care.

Apr 8, 2021 8:09 PM in response to gazpacho01

Thanks. I resolved it by cancelling Apple 1, Apple Music and Apple News, after I discovered that none of my music remained in my Library.


I spent all day yesterday searching through old hard drives back to 2010 and consolidated all of my music to a usb drive, downloaded all of my music, podcast, video, tv series, memos and ringtones and purchases from itunes.


I've uploaded 25 days worth of music to my library, but frankly, Im now also considering my alternatives to itunes Match in future. Seems pretty silly I have to have itunes Match, and Apple Music, as well as home storage to save music that cannot be matched. I even note 1200 songs Ive purchased previously from Apple that are not available for match.


Thanks for trying to help this untenable service.


Gary

apple one, itunes match and apple music subscriptions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.