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MacBook wont restart

Hello!

my MacBook wont restart, and theres a question mark folder Pipping up. I Did the steps on the helping page, but it doesnt work.

MacBook Air

Posted on Apr 6, 2021 12:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 3:26 AM

Should you have tried any of these steps and then didn't go further, try restart into Recovery

then try those. There are some different things that could make this work; a reinstall perhaps.


• If your Mac starts up to a Question mark - Apple Support

https://support.apple.com/en-us/HT204323


"..A folder with a flashing question mark means that your startup disk is

no longer available or doesn't contain a working Mac operating system.."


  1. If the question mark appears only momentarily before your Mac starts up normally:Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.

• IF the question mark persists, follow these steps:


  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.

[Published Date: November 12, 2020]

• How To Fix a Mac -or- MacBook That Won't Turn On -or- Start Up | macworld uk

https://www.macworld.co.uk/how-to/wont-turn-on-boot-3423817/


• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156



2 replies
Question marked as Top-ranking reply

Apr 6, 2021 3:26 AM in response to iita225

Should you have tried any of these steps and then didn't go further, try restart into Recovery

then try those. There are some different things that could make this work; a reinstall perhaps.


• If your Mac starts up to a Question mark - Apple Support

https://support.apple.com/en-us/HT204323


"..A folder with a flashing question mark means that your startup disk is

no longer available or doesn't contain a working Mac operating system.."


  1. If the question mark appears only momentarily before your Mac starts up normally:Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.

• IF the question mark persists, follow these steps:


  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.

[Published Date: November 12, 2020]

• How To Fix a Mac -or- MacBook That Won't Turn On -or- Start Up | macworld uk

https://www.macworld.co.uk/how-to/wont-turn-on-boot-3423817/


• If your Mac doesn't start up all the way - Apple Support

https://support.apple.com/en-us/HT204156



MacBook wont restart

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