I cant get my macbook air to restart
Why do i have a folder with a question mark on my screen?
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When your Mac starts up to a question mark it means that your startup disk is not available, or that your startup disk does not contain a working macOS. Please follow this steps is the question mark is persistent:
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
- Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
- Use Disk Utility to repair your startup disk. Follow the steps for the Mac processor you have. Processors with a "M" name are apple silicon ones, other ones are Intel
- If Disk Utility found no errors or repaired all errors, reinstall macOS.
- If you still need help, please contact Apple Support.