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I purchased an Album, all was fine, then one day 2 track will play, 11 tracks are grey'd out

BARAKA. my favourite album and documentary and message...


I purchased the soundtrack on iTunes, initially no issues, all tracks were available.


No only 2 out of 13 tracks are available.


How do I fix this?

If there is not fix, how do I return the purchase ?


The principal is important, and also I am happy to quit iTunes if there is no fix for this very annoying issue.


iMac 21.5″ 4K, macOS 11.1

Posted on Apr 6, 2021 1:25 AM

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Posted on Apr 7, 2021 9:25 AM

Given this was a purchase might still be worth trying iTunes - Official Apple Support to see if they can help.


tt2

6 replies

Apr 7, 2021 6:11 AM in response to turingtest2

Thanks for the suggestion turingtest2 however no change , tracks are still grey'd. ...


I did the following...



to enable the "tick" option...


I select 3 of the grey-d out tracks, and then selected "Tick Selection". (CTRL+right click)



however the track remained grey'd.....





I think this now smells like a region / politics / BS. thing? what do you think?



thanks again, !!!




[Image Edited by Moderator to Remove Personal Information]

I purchased an Album, all was fine, then one day 2 track will play, 11 tracks are grey'd out

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