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Level 1

4 points

Purchased song won't play

A few months ago I purchased a couple of songs from the same album by an artist. I have recently discovered that one of the songs plays but the other stops/cuts out after about 8 sec.

I tried deleting the song that won't play from my library and downloading it again using the cloud but iTunes didn't give the option to delete the download so it appears to have deleted my purchase!

Can anyone help?

TIA

MacBook Air 13″, macOS 10.13

Posted on Dec 14, 2020 11:46 PM

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Level 10

272,887 points

Posted on Dec 15, 2020 4:02 AM

See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.

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Level 10

272,887 points

Dec 15, 2020 4:02 AM in response to nimz256

See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.

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Purchased song won't play

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