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Safari and AppStore aren't working after macOS Big Sur update

since I updated to big sur, safari or app store dose not working anymore. I also have trouble accessing other apps. Why is that?




​[Re-Titled by Moderator]

Posted on Apr 6, 2021 3:56 AM

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Question marked as Top-ranking reply

Posted on Apr 6, 2021 5:25 AM

lisam95 wrote:

since I updated to big sur, safari or app store dose not working anymore. I also have trouble accessing other apps. Why is that?


You do not paint a very big picture...


—Reboot


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test as caches get rebuilt.


—How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904



6 replies
Question marked as Top-ranking reply

Apr 6, 2021 5:25 AM in response to lisam95

lisam95 wrote:

since I updated to big sur, safari or app store dose not working anymore. I also have trouble accessing other apps. Why is that?


You do not paint a very big picture...


—Reboot


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test as caches get rebuilt.


—How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904



Apr 6, 2021 12:57 PM in response to lisam95

I was afraid of that.


There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community.  


Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:


Also click and read the About info to further permit full disk access.



Copy the report



and use the Additional Text button to include the report in your reply.



Then we can examine the report and see if we can determine what might be causing the problem.


Safari and AppStore aren't working after macOS Big Sur update

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