Is the iTunes app still available and does it work?
Is the iTunes app still available and does it work?
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The iTunes app is still available for Windows computers: Download and use iTunes for Windows - Apple Support
On a Mac computer running macOS Catalina or macOS Big Sur, the iTunes app was replaced with other apps. See: What happened to iTunes? - Apple Support
To backup an iPhone or iPad to a Mac computer running macOS Catalina or macOS Big Sur, use Finder as described in: How to back up your iPhone, iPad, and iPod touch - Apple Support