A photo with transparent background (png file) can be saved in my iPhone or iPad without problem at beginning. However, after a while, it will turned into white background automatically. Anyone knows how to solve this problem? TIA.
Hi freespirit999,
We see after a recent update your iPhone no longer renders a png file with a transparent background.
We'd recommend reaching out to Apple Support for additional assistance. You can see support options below:
Take care.
freespirit999,
We understand the confusion over how png files are saved.
To look further into this, we'd recommend contacting Apple Support directly.
Cheers!
I don’t get it. How come I still can save photos with transparent background right now? It’s just after a while, the same photo will become white background automatically.
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