My child has purchased an item with my account, what can I do to appeal and get a refund for that amount. I want to chat directly with the support person!

My child has purchased an item with my account, what can I do to appeal and get a refund for that amount. I want to chat directly with the support person!


iPhone 6s Plus, iOS 14

Posted on Apr 6, 2021 10:02 PM

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Question marked as Top-ranking reply

Posted on Apr 7, 2021 11:20 AM

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww

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My child has purchased an item with my account, what can I do to appeal and get a refund for that amount. I want to chat directly with the support person!

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