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I cannot get into my icloud account. I have my user name and password written down but neither work. I may be locked out now.

My son has lost his phone. I was hoping to get into his icloud account to see if I could turn on find my iphone or something in hopes of finding it. Is that possible?

Another problem is that I can't get into his icloud account. He is under me, bc he is a minor. I would appreciate any help



Posted on Apr 7, 2021 5:00 AM

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Posted on Apr 7, 2021 7:51 AM

Assuming you are posting from your usual account, you should be able to log into your iCloud account using the same information that let you post here.


About interfacing with your child's account:

Family Sharing and Apple ID for your child - https://support.apple.com/HT201084

- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."

- "If you need to see the options you have for managing your child's account, you can sign in with their Apple ID and password at https://privacy.apple.com/account."


Use Lost Mode in Find My iPhone on iCloud.com - https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud

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Question marked as Best reply

Apr 7, 2021 7:51 AM in response to 1968Judy

Assuming you are posting from your usual account, you should be able to log into your iCloud account using the same information that let you post here.


About interfacing with your child's account:

Family Sharing and Apple ID for your child - https://support.apple.com/HT201084

- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."

- "If you need to see the options you have for managing your child's account, you can sign in with their Apple ID and password at https://privacy.apple.com/account."


Use Lost Mode in Find My iPhone on iCloud.com - https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud

I cannot get into my icloud account. I have my user name and password written down but neither work. I may be locked out now.

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