Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove old iCloud account from locked iPad

My nephew has returned my iPad however I can't set it up an add it to my include account as it says its still locked to his account. He told me that he has followed the instructions by logging into his iCloud account and in Find My Phone he has removed the iPad from his account but it still says its locked to his account. Can anyone help me sort this out please?

Posted on Apr 19, 2021 7:49 AM

Reply
Question marked as Best reply

Posted on Apr 19, 2021 7:58 AM

Make sure that your nephew has performed all the steps provided in this support article:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

Similar questions

2 replies

Remove old iCloud account from locked iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.