Can’t access aol email on iPhone 6

Recently (since 3/24/202), my iPhone 6 mail service has not been able to retrieve mail from my AOL account. I get an error message that there is no password for the AOL. I have reset the password on both AOL and iPhone, but it is still not recognized. Any ideas? Thanks so much!

iPhone 6s Plus

Posted on Apr 7, 2021 8:23 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2021 8:34 AM

sirona7 Said:

"Can’t access aol email on iPhone 6: Recently (since 3/24/202), my iPhone 6 mail service has not been able to retrieve mail from my AOL account. I get an error message that there is no password for the AOL. I have reset the password on both AOL and iPhone, but it is still not recognized. Any ideas? Thanks so much!"

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App Password:

You may need to use an app password. If you were already using one, then it may have expired (something that typically happens after installations and updates). Go Here: Create and Manage Third-Party App Passwords - AOL Help

4 replies
Question marked as Top-ranking reply

Apr 8, 2021 8:34 AM in response to sirona7

sirona7 Said:

"Can’t access aol email on iPhone 6: Recently (since 3/24/202), my iPhone 6 mail service has not been able to retrieve mail from my AOL account. I get an error message that there is no password for the AOL. I have reset the password on both AOL and iPhone, but it is still not recognized. Any ideas? Thanks so much!"

-------


App Password:

You may need to use an app password. If you were already using one, then it may have expired (something that typically happens after installations and updates). Go Here: Create and Manage Third-Party App Passwords - AOL Help

Apr 8, 2021 8:27 AM in response to sirona7

Hi sirona7,


Welcome to Apple Support Communities. We understand that you're having an issue with accessing your AOL email on your iPhone. We'd like to help.


Are you trying to access this email through the native Mail app or through an AOL app? What does the error message say when you try to get your email? Have you tried the steps listed here to try and resolve this issue: If you can't receive email on your iPhone, iPad, or iPod touch


Let us know if those help.


Have a good day!


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Can’t access aol email on iPhone 6

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