Banned iturnes account
Why am I unable to buy things in my iTunes acoustic, it says I’m banned
iPhone XR
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This is a user to user support forum, so we do not know why it was locked.
If your account is disabled in iTunes you will need to contact apple to be able to unlock it.
More info in this article:
Use the link in the article to contact apple or:
Contact Apple for support and service - Apple Support
Good luck!