Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Contacts not syncing

My contacts keep saving under different number formats so when someone calls me it doesnt recognise the contact and comes up as a random number. I have synced to icloud and stopped numerous times, changed location and back to UK and it still does it constantly and its driving me mad.


Can anyone help? this has only doen this since upgrading to iphone 12 pro.



Thanks

iPhone 12 Pro, iOS 14

Posted on Apr 8, 2021 3:40 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2021 4:39 AM

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

2 replies
Question marked as Best reply

Apr 8, 2021 4:39 AM in response to mattjeff19

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Apr 8, 2021 4:40 AM in response to mattjeff19

  • Is this your corporate iPhone? Then please contact the system administrator of your corporate
  • If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management? Then also, please contact the system administrator of your corporate/organisation/enterprise/School Management.
  • Else, delete and add the mail account which hosts your contacts in the IOS mail app. It is a matter of 1-2 minutes only.



Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Contacts not syncing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.