You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why do I have more contacts on my iPhone than in iCloud?

My iPhone 5S tells me I have 125 contacts, iCloud says 778. Why?

iPhone 5s, iOS 12

Posted on Apr 8, 2021 5:23 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2021 9:47 AM

Ok that makes sense now. You need to see if more than one account is storing contacts.

Go to Settings, Contacts, Accounts

Tap on each account other than iCloud

See if contacts is on (green) for any of those other accounts

If so, and if you don’t want those extra ones, turn them off and do not leave them on the phone if asked.


3 replies
Question marked as Top-ranking reply

Apr 9, 2021 9:47 AM in response to azmeraw2000

Ok that makes sense now. You need to see if more than one account is storing contacts.

Go to Settings, Contacts, Accounts

Tap on each account other than iCloud

See if contacts is on (green) for any of those other accounts

If so, and if you don’t want those extra ones, turn them off and do not leave them on the phone if asked.


Why do I have more contacts on my iPhone than in iCloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.