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Why is my app and iTunes disabled?

Why is my app and iTunes disabled?


iPad Pro 11-inch Wi-Fi

Posted on Apr 8, 2021 11:59 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2021 12:00 PM

Hello,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why you received this message other than Apple saying "there might be a problem with the payment method that you have on file."

2 replies
Question marked as Top-ranking reply

Apr 8, 2021 12:00 PM in response to Scoop130

Hello,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why you received this message other than Apple saying "there might be a problem with the payment method that you have on file."

Why is my app and iTunes disabled?

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