I lost my phone and can’t verify to login in my iCloud

I can’t verify my email because I lost my phone and they asking for 2 factor stuff

Posted on Apr 8, 2021 12:55 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2021 8:43 AM

Hello kedrick82,



We’re sorry to hear that you lost your iPhone and are unable to receive the two-factor verification code. We’ll do our best to get this taken care of for you. You can receive the verification code on another device that is associated with the same Apple ID or with your trusted phone number. Here’s how: Get a verification code and sign in with two-factor authentication




If you’re unable to receive the verification code, you will need to request account recovery to regain access to your account: How to use account recovery when you can’t reset your Apple ID password




Please note that, account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. If you can verify other account information, the recovery time can be shortened. 



Thanks for reaching out. Let us know if you need any further assistance. 

1 reply
Question marked as Top-ranking reply

Apr 10, 2021 8:43 AM in response to kedrick82

Hello kedrick82,



We’re sorry to hear that you lost your iPhone and are unable to receive the two-factor verification code. We’ll do our best to get this taken care of for you. You can receive the verification code on another device that is associated with the same Apple ID or with your trusted phone number. Here’s how: Get a verification code and sign in with two-factor authentication




If you’re unable to receive the verification code, you will need to request account recovery to regain access to your account: How to use account recovery when you can’t reset your Apple ID password




Please note that, account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. If you can verify other account information, the recovery time can be shortened. 



Thanks for reaching out. Let us know if you need any further assistance. 

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I lost my phone and can’t verify to login in my iCloud

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