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I need help turning off find my iPhone in order to process an insurance claim on a non working phone.

How can I turn off find my iPhone on a non working phone when it says it can’t be found when I login from another device?

iPhone 8

Posted on Apr 8, 2021 4:30 PM

Best reply

Level 10

203,424 points

Posted on Apr 8, 2021 5:14 PM

On your computer log in to https://icloud.com/find, choose your phone in the list, erase it and remove it from your account.

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