it says this iPad is linked to an apple id. enter your.... b....@icloud.com but I never created this kind of apple id account.. my account is different so I cant unlock the device. Im the original owner. there is no chance to find the receipt because I currently live overseas. please help...
iPad mini Wi-Fi + Cellular
You must have created an Apple ID when you set up the iPad. Without the Apple ID and Password used to set up the device, you will never get past the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number.
You must have created an Apple ID when you set up the iPad. Without the Apple ID and Password used to set up the device, you will never get past the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Ipad mini activation lock suddenly appeared on screen
