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Sending mail taking too long

In Gmail, it sends emails directly done

When on Mail App, It takes for like 30 minutes to send an email with a simple attachment of a picture

What is the problem?

I will send the log later


MacBook Air

Posted on Apr 8, 2021 8:53 PM

Reply
8 replies

Apr 9, 2021 3:12 PM in response to Calvin_BT

Hey Calvin_BT,


We understand that you're experiencing a delay when sending emails in the Mail app, and we want to see how we can help.


To help us get a better understanding of the issue, we’d like to ask a few questions.


  1. What is the exact version of macOS you're currently using? Find out which macOS your Mac is using
  2. Do you use any other emails accounts with the Mail app? If so, does the issue happen with all accounts?
  3. Do you experience issues with your Mac running slowly when using other apps, or when trying to complete other tasks as well? If so, this link may help: If your Mac runs slowly


In the meantime, this page has some information and steps that can help if you're running into an issue sending emails: If you can’t send or receive email on your Mac


Thanks!

Apr 11, 2021 5:27 AM in response to Calvin_BT

Calvin_BT,


Thanks so much for letting us know more about the issue you're experiencing. 


Since it sounds like you do experience issues with your Mac running slowly at other times as well, can you let us know if you had a chance to complete all of the steps in the second link we provided in our initial reply? If so, did that seem to improve the issue at all?


To help narrow things down further, can you let us know if you experience the same behavior in safe mode? How to use safe mode on your Mac


Also, are there any available updates showing for your Mac? Here's how to check for updates: How to update the software on your Mac


Thank you!

Apr 12, 2021 5:18 AM in response to Calvin_BT

Calvin_BT,


Thank you for following up with us.


Just to confirm, it sounds like the issue does still occur in safe mode, correct? If the issue continues to happen in safe mode, please be sure to check out the steps in the "If the issue continues in safe mode" part of the first link we provided in our previous reply.


Also, to help narrow the issue down further, can you confirm how much available space your Mac has? The "Find out how much storage is available on your Mac" section of this link has more information on how to check that: How to free up storage space on your Mac


Take care!

Sending mail taking too long

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