Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Good day! Can you help me? I bought the Instories application, but I don’t need it :( Can I get back my money?

I have an a subscription for Instories application. I want to cancel it and get back my money. Please, help me. Is it possible to reject?

iPhone XR, iOS 14

Posted on Apr 9, 2021 3:21 AM

Reply
Question marked as Best reply

Posted on Apr 9, 2021 3:50 AM

We cannot do this as we are just other users. Check out this discussion for what you need to do to cancel the subscription and claim a refund https://discussions.apple.com/thread/252634016


The formal position is that all purchases are final but there is nevertheless a refund process and Apple seem to allow it for accidental purchases, presumably as long as it is done promptly and not often.

2 replies
Question marked as Best reply

Apr 9, 2021 3:50 AM in response to aizhan225

We cannot do this as we are just other users. Check out this discussion for what you need to do to cancel the subscription and claim a refund https://discussions.apple.com/thread/252634016


The formal position is that all purchases are final but there is nevertheless a refund process and Apple seem to allow it for accidental purchases, presumably as long as it is done promptly and not often.

Good day! Can you help me? I bought the Instories application, but I don’t need it :( Can I get back my money?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.