Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Strange App Store update screen - almost HTML ??

Can anyone tell me why I see a strange App Store update screen when I try to update High Sierra 10.13.3 on my 2015 Macbook Pro ?


MacBook Pro 15″, OS X 10.11

Posted on Apr 9, 2021 9:01 AM

Reply
4 replies

Apr 11, 2021 9:21 AM in response to RUSD tech

Hi RUSD tech,


It looks like the App Store on your Mac is not fully loading the Updates tab.


To clarify, if you power your Mac off and then on again, does this page load properly at that point, or does it consistently show only text?


If it still only shows text after restarting, boot into safe mode and attempt to update from there.


Let us know the results from there.


Cheers!

Strange App Store update screen - almost HTML ??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.