Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need help to find out how I lost all my music

Need to find out how I just lost all my music

iPhone SE, iOS 14

Posted on Apr 9, 2021 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2021 11:26 AM

If you are trying to say that you are an Apple Music subscriber and your card was declined when your subscription renewed last, then yes, that's why you lost it. You do not own that music, you were effectively renting it. As long as you keep paying, you can keep listening. When you stop paying, you lose access to it.


That's how subscriptions work.

3 replies
Question marked as Top-ranking reply

Apr 9, 2021 11:26 AM in response to Hazel2012

If you are trying to say that you are an Apple Music subscriber and your card was declined when your subscription renewed last, then yes, that's why you lost it. You do not own that music, you were effectively renting it. As long as you keep paying, you can keep listening. When you stop paying, you lose access to it.


That's how subscriptions work.

Need help to find out how I lost all my music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.